Customer Risk Assessment
A dynamic and precise approach to assessing customer risk, with efficiency and customer experience at its core
Download Product Sheet
Dynamic, Transparent Customer Risk Assessment
ThetaRay’s Cognitive AI Customer Risk Assessment, delivers a dynamic and precise approach to assessing customer risk, with efficiency and customer experience at its core. By analyzing data in real-time, it provides deep insights into customer behaviors, transaction trends, and relationships—empowering financial institutions to proactively identify risks, ensure compliance, and support confident business growth.
-
Streamlined Customer Onboarding
-
Enhanced Risk Assessment
-
Reduced Enhanced Due Diligence
-
Holistic Risk Insights
-
Optimized Compliance Efficiency
Streamlined Customer Onboarding
Simplified risk assessments and real-time response reduce customer friction, enhancing efficiency while improving the overall customer experience.
Enhanced Risk Assessment
Enables real-time ad hoc risk assessments to support critical business decisions.
Reduced Enhanced Due Diligence
Dynamic customer risk assessment efficiency decreases the need for enhanced due diligence, reducing overall KYC costs.
Holistic Risk Insights
Integrates internal and external data sources to provide a comprehensive, 360-degree view of customer risk, ensuring that no potential threat is overlooked while streamlining risk assessment processes and reducing the need for extensive enhanced due diligence investigations.
Optimized Compliance Efficiency
Simplifies and accelerates risk assessments, enabling compliance teams to prioritize high-risk customers and reduce manual workload. This allows teams to focus on cases that truly require attention, minimizing the need for in-depth investigations.
Outpace Conventional Customer
Due Diligence
ThetaRay’s Customer Risk Assessment transforms due diligence from a manual periodic review to a dynamic perpetual review of customer risk. ThetaRay’s Cognitive AI is specifically designed to analyze a multitude of customer data sources. This enhances customer segmentation, accelerates onboarding, and proactively checks behavior throughout the customer lifecycle – thus, minimizing customer friction and reducing unnecessary enhanced due diligence.
Global Tier 1 Bank
In a proactive move to make vast improvements to its AML program, the bank implemented ThetaRay and saw immediate results. This included:
- Reduced overall compliance costs
- Improved speed and accuracy of risk assessment process
- Identification of previously undetected customer risk
- Broader regulatory approval, including Central Bank
Cognitive AI Customer Risk Assessment
1. Data exploration and application of client-specific risk assessment needs
2. Customer classification establishes a highly precise foundation for the model
3. Semi-supervised machine learning model classifies risk levels
4. Rating engine weighs risk features to provide explainability for each classification
5. Classifications displayed in the Investigation Center for ongoing review
6. Continuous fine-tuning of risk assessments with customizable frequency
-
Comprehensive and real-time risk profiling
-
Proactive risk identification
-
Personalized customer experiences
-
Automated risk tiering (low, medium and high)
-
Reduces EDD and investigation time
-
Consolidated view of risk across customer lifecycle
Our Partners
Leading brands trust ThetaRay
