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Senior Knowledge Manager

Israel, Hod HaSharon

About The Position

As a product-centric company, product knowledge is essential for the success of ThetaRay and is regarded at the highest priority.

The knowledge manager will be responsible for the development, curation and assimilation of product knowledge throughout the company’s different departments.


Responsibilities:

  • Define and develop training and self-learning materials for internal and external consumption
  • Serve as the tech-lead and scrum master of the knowledge scrum team, within the Product department
  • Own the build and maintenance of the product knowledge base
  • Provide the framework for other departments to manage knowledge in additional domains
  • Define and execute a company-wide function-oriented knowledge program
  • Provide train-the-trainer service for externally-facing trainers

 

Requirements

  • 5+ years of proven experience in knowledge management and content development
  • Experience with complex enterprise software solutions
  • Management / matrix-management experience – must
  • Strong advantage: experience as hands-on trainer
  • Experience with knowledge-base platforms - advantage
  • BA / BSc. / BE from a well-known school – must; MBA – advantage
  • Fast learner, independent, hard worker, highly organized, open minded, do-more must-win approach
  • Excellent teamwork and interpersonal skills
  • Excellent English – must; other languages - advantage

 

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